Refund Policy

Membership Refunds

OSPE offers a 45-day money back guarantee from the date of payment to cancel your membership with the Ontario Society of Professional Engineers with the refund amount based on your most recent membership(s) payment. Refund applications for cancelling membership will not be accepted after the 45-day grace period.

Please note that the cancellation of your membership with OSPE will affect your ability to utilize enrollment benefits, including access to discounts through The Personal, BMS Group, etc.

OSPE reserves the right to cancel a membership, in which case no portion of the membership fee is refundable.

All membership refund and cancellation requests must be made in writing via email, fax or mail outlining the nature of the request, the date, method of payment and contact information including e-mail, primary phone number and home address.

The Ontario Society of Professional Engineers
4950 Yonge Street Suite 502
Toronto, Ontario
M2N 6K1
info@ospe.on.ca
Fax: 1-866-763-1655

Course and Event Cancellation Policies

OSPE reserves the right to cancel a course or event no later than seven (7) business days prior to the course or event start date. If the course or event is cancelled by OSPE, a full refund will be issued. OSPE is not responsible for travel arrangements and accommodation costs, or any associated cancellation/change fees resulting from a course or event cancellation. Please contact us at 1-866-763-1654 to confirm that the course or event is running before making arrangements for travel and accommodations.

 

Course Refund

If you wish to withdraw from a course, you must provide OSPE with written notification (see below for details). Refunds as a result of withdrawal are processed according to the following criteria:

  • Cancellations that are made (10) business days prior to the course start date: a full refund minus a $200 administration fee.
  • Between two and nine (2-9) business days prior to the course start date: a 50% refund.
  • Cancellations that are made less than 24 hours in advance are non-refundable.

 

Event Refunds

If you wish to withdraw from an event, you must provide OSPE with written notification (see below for details). Refunds as a result of withdrawal are processed according to the following criteria:

  • At least ten (10) business days in prior to the event start date: a full refund minus an administration fee of 10% or $5, whichever is greater.
  • Between one and nine (1-9) business days prior to the event start date: no refund will be provided.

 

Special Events – Excluded from Refund Policies

Please note that ‘Nothin’ But NEM’ or any other Special Events are excluded from all refund policies listed.

 

Written Notification

All refund requests must be made in writing via email, fax or mail to:

Ontario Society of Professional Engineers
4950 Yonge Street Suite 502
Toronto, Ontario
M2N 6K1
info@ospe.on.ca
1-866-763-1655

Requests must outline the nature of the request, the date, method of payment and contact information including e-mail, primary phone number and home address. Those who fail to attend the course or event, or those who withdraw without providing written notification as described above, will be subject to the full fee of the course or event.