Terms and ConditionsRefund Policy
Membership Refunds
Thank you for purchasing an OSPE membership.
If you are unsatisfied with your membership, OSPE offers a full refund (minus a $25 administrative fee) within 14 days of your date of payment to the Ontario Society of Professional Engineers. Refund requests will not be accepted after this 14-day period.
Please note that the cancellation of your membership with OSPE will affect your ability to utilize membership benefits, including access to discounts through The Personal, Venngo, BMS Group, and more. Also, if you accessed any of these member benefits, or made any member discounted purchases within the aforementioned 14-day period, you immediately forfeit your right to a membership refund.
All membership refunds requests must be made in writing via email, or mail, including Member Name, Member ID, nature of the request, the date, the original method of payment and contact information including e-mail, primary phone number and home address.
The Ontario Society of Professional Engineers
5000 Yonge Street, Suite 701
Toronto, Ontario
M2N 7E9
info@ospe.on.ca
OSPE reserves the right to cancel a membership, in which case no portion of the membership fee is refundable.
Course and Event Cancellation Policies
OSPE reserves the right to cancel a course or event no later than seven (7) business days prior to the course or event start date. If the course or event is cancelled by OSPE, a full refund will be issued. OSPE is not responsible for travel arrangements and accommodation costs, or any associated cancellation/change fees resulting from a course or event cancellation. Please contact us at 1-866-763-1655 to confirm that the course or event is running before making arrangements for travel and accommodations.
Course Refund
If you wish to withdraw from a course, you must provide OSPE with written notification (see below for details). Refunds as a result of withdrawal are processed according to the following criteria:
- Cancellations that are made (10) business days prior to the course start date: a full refund minus a $200 administration fee.
- Between two and nine (2-9) business days prior to the course start date: a 50% refund.
- Cancellations that are made less than 24 hours in advance are non-refundable.
Event Refunds
If you wish to withdraw from an event, you must provide OSPE with written notification (see below for details). Refunds as a result of withdrawal are processed according to the following criteria:
- At least ten (10) business days in prior to the event start date: a full refund minus an administration fee of 10% or $5, whichever is greater.
- Between one and nine (1-9) business days prior to the event start date: no refund will be provided.
Special Events – Excluded from Refund Policies
Please note that ‘Nothin’ But NEM’ or any other Special Events are excluded from all refund policies listed.
Written Notification
All refund requests must be made in writing via email, fax or mail to:
Ontario Society of Professional Engineers
5000 Yonge Street, Suite 701
North York, ON, M2N 7E9
Tel: (416) 223-9961
Fax: (416) 223-9963
Toll Free: 1-866-763-1654
Toll Free Fax: 1-866-763-1655
E-mail: info@ospe.on.ca
Requests must outline the nature of the request, the date, method of payment and contact information including e-mail, primary phone number and home address. Those who fail to attend the course or event, or those who withdraw without providing written notification as described above, will be subject to the full fee of the course or event.
